Kriedel, in which cases does it make sense to fill out forms and when is it superfluous?
Kriedel: It makes sense to fill out forms if the information required is necessary for specific service, such as prescription. Redundant requests for information - there are requests for requests - are unnecessary and time-consuming. Many informal inquiries are also superfluous.
With its form laboratories, Westfalen-Lippe is pioneer in reducing bureaucracy. What have you achieved so far?
Kriedel: The issue of reducing bureaucracy has been brought even more into focus by the Westphalia-Lippe form laboratory among those responsible in the federal level. We can refer to initial successes, for example, with the certificate of incapacity for work. The rehab application has also been simplified, as has the chronicler certificate. The practical level must be more closely involved in form development in the future. We have already received positive statement from the chairman of the Federal Joint Committee, Josef Hecken, about future involvement of the form laboratory in form adjustments.
How can doctors relieve themselves?
Kriedel: The E-Health Act requires KBV and Kassen to review all previously paper-based procedures for digitization options and electronic communication by the end of 2016. We see great opportunity here to check many contaminated sites in order to avoid conversion errors from analog to digital at an early stage.