3 questions for ... Kathrin Wormann, board member of the Brandenburgische BKK in Eisenhüttenstadt

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Kathrin Wormann, board member of the Brandenburgische BKK in Eisenhüttenstadt
What does Ulla Schmidt's service competition for the health insurance funds bring? Wormann: It might encourage the insured to do so to question the offerings of their cash register. Too few are doing that at the moment. But we can do more than pay when sick. "Help with arranging doctor's appointments": What role does that play for you? Wormann: One day after the press conference on the service campaign, an insured person asked about an appointment with the ophthalmologist. There are two ophthalmologists in Eisenhttenstadt. However, the waiting times are above average. We arrange appointments, but I can never make promises. There are simply too few specialists in the east. They can't do more than work either. On the other hand, if you as health insurance company contact doctor, that's something else. Is it easier for large checkouts to offer attractive service? Wormann: No. High-quality care can only be organized regionally. I have built up network and know the managers of the hospitals, resident doctors and physiotherapists. If you know each other, you can organize yourself with each other. When it comes to the services offered by large cash registers, such as round-the-clock availability: let's not kid ourselves. You might need medical help on Sunday evenings, but not health insurance.
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